Privacy Policy

Last Updated: 26-04-2026

This Privacy Policy explains how Awaken Network OÜ (hereinafter “Awaken” or the “Company”) maintains and discloses user information obtained through its website www.letawaken.com (the “Site”).

By using the Site, you (“User”) consent to the data practices prescribed in this Policy. Your Personal Data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable national Data Protection Laws. The Company acts as the Data Controller.

1. Acceptance of Policy

  • Consent: Use of this Site signifies acceptance of this Policy. If you do not agree, please discontinue use.

  • Third Parties: If you disclose Personal Data regarding any third person (employees, co-workers, etc.), you are obliged to refer them to this Policy.

2. Information We Collect

2.1. Personal Data Provided by You

  • Identity Data: Name, surname, username, date of birth, profile photo.

  • Contact Data: Email address, phone number, social media handles.

  • Account Data: Login credentials, preferences, interests, saved events.

  • Transaction Data: Payment details, bookings, and tickets (processed via third parties like Stripe).

  • Facilitator/Vendor Data: Business name, VAT number, certifications, qualifications, and event listings.

  • Marketing Data: Preferences in receiving communications from us.

2.2. Technical & Usage Data (Collected Automatically)

  • Technical Data: IP address, browser type/version, time zone, device type, and operating system.

  • Usage Data: Pages visited, time spent, clicks, and interactions.

  • Cookies: Small files sent to your hard drive to collect information and improve user experience.

2.3. Special Categories of Data

Note: We do not collect any Special Categories of Personal Data (race, ethnicity, religious beliefs, sexual orientation, political opinions, health, or genetic/biometric data).

3. Use of Information

The Company uses Personal Data primarily to deliver and administer products and services:

  • Event Management: Sharing host data with guests and guest data with hosts upon registration.

  • Payments: Sharing relevant information with Stripe for transaction processing.

  • No Sale of Data: The Company does not sell user or anonymous data to any third party.

4. Sharing of Personal Data

We may disclose your information under the following circumstances:

  • Legal Compliance: To comply with laws, court orders, or government requests.

  • Business Transfers: During negotiations for a merger, acquisition, or sale of assets.

  • Service Providers: Third parties processing data on our behalf must comply with this Privacy Policy and GDPR security measures.

  • External Links: We are not responsible for the privacy practices of third-party websites linked on our Site.

5. Data Storage and Retention

  • Retention Period: We retain your data for the duration of your customer relationship and as long as necessary for the purposes described in this Policy.

  • Location: Information is primarily stored on secure servers. We implement industry-standard encryption and access restrictions.

6. Your Legal Rights

Under the GDPR, you have the following rights:

  • Access & Correction: Request a copy of your data or correct inaccuracies.

  • Erasure (“Right to be Forgotten”): Request the deletion of your personal data.

  • Objection & Restriction: Object to or limit the processing of your data.

  • Data Portability: Request the transfer of your data in a structured, machine-readable format.

  • Withdrawal of Consent: Withdraw consent at any time (this does not affect the lawfulness of prior processing).

  • Complaints: Right to lodge a complaint with a Data Protection Authority (DPA).

7. Fees and Requests

  • No Fee: You will generally not have to pay a fee to access your data or exercise your rights.

  • Contact for Requests: To make a request regarding your information or to close your account, please email info@letawaken.com.

8. Security Disclaimer

We take the protection of your information seriously using industry-standard encryption. However, please be aware that no transmission over the Internet can be guaranteed to be 100% secure.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:
Email: info@letawaken.com